Vivint Authorized Retailer Fayetteville
Smart Security Specialists -- Your Vivint Authorized Dealer Covering Fayetteville & Surrounding Areas

What should you do when your Fayetteville home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your property – and your family members – against the many risks you may encounter, like theft, fire, and flooding. Even though your home might be ready, that doesn’t necessarily mean you are. Do you have a good idea of what to do if your Fayetteville home alarm system goes off? The blasting of an alarm is likely to be startling, bewildering, and could incite panic. Your best bet is to stay composed and abide by these easy suggestions.

Steps to Take When Your Home Alarm System In Fayetteville Goes Off

It’s a circumstance nobody desires to encounter, but it’s also the reason why you put in a home alarm system from the outset. You’re awakened in the middle of the night with the telltale blaring of an alarm after one of your sensors has been tripped. What is your next move?

  1. Don’t panic. This is easier said than done when your home security alarm is blasting, and your heart is pounding. But keeping a cool head is the most effective way to assess the situation. Avoid the impulse of trying to deal with the emergency on your own and let your monitoring professionals and first responders carry out their job.
  2. Take care of your loved ones. Your priority should be your family and leading them out of danger. If you are dealing with a intrusion, this might involve going to an appointed secure area as far from points of entry as possible. Chances are your alarm already deterred the invader, but it’s always smarter to be safe than sorry. If there’s smoke or a fire, you ought to vacate your residence right away.
  3. Don’t forget your smartphone. Nowadays, most homeowners carry their cell phones with them always, but you could fail to pick it up during a crisis. It’s a good thing to have. You’ll have the chance to stay in touch with your monitoring specialists and get updates through your home security app.

Connect With Your Round-the-clock Monitoring Team

Any time your home alarm system in Fayetteville goes off, your 24/7 monitoring specialists will spring to action. Their first move is to verify your alarm, and that includes communicating with you. The procedure they abide by is based on the type of emergency. For instance, when a medical emergency occurs, a single effort will be made to get in touch with you before assistance is dispatched. If you have an intrusion - the most common kind of event - a monitoring specialist will follow these procedures to reach out to you:

  • An effort will be made to contact you via the central command panel. You will usually be requested to provide a passcode.
  • If that attempt is not successful, a call is made to your main contact number.
  • An alternate number or your first contact person is tried next.
  • If there is still no answer, nearby law enforcement officers are sent.
  • Your monitoring professionals will follow up with you again once the proper authorities are contacted.

If you're not able to communicate with monitoring agents, that’s OK. Support will still be deployed even if you're unable to verify the emergency.

Be prepared for any emergency with a Vivint home alarm system in Fayetteville

Stay ready for any crisis with a contemporary home alarm system in Fayetteville from Vivint. Dial (910) 718-9601 to begin customizing your property’s defense today.